I have been a shopper for a few years. I planned to attain out to management that will help make improvements to customer service. I used to be in the shop very last night time for the objective of looking for a new entrance doorway. The store was not crowded. There were several workers standing about accomplishing almost nothing. I asked for aid many times and was informed it's not my Division, I will get an individual that will help.
Went to this site today. I went around an affiliate named Kyle, He was creating keys for an additional consumer, He acknowledge me once I walked up to him. I waited until he was finished together with his customer then I asked him the place I could find two selected products.
Acquired many things in this article usually excellent company nice men and women normally has what I need bought dishwasher,hot h2o heater as well as a disposal. Terrific destination to store
10 check-ins Purchased many goods right here normally great assistance wonderful folks always has what I want acquired dishwasher,hot drinking water heater and also a disposal. Fantastic location to shop
When I demanded a retailer supervisor I satisfied him with a few other associates a single being a 6 foot 7 300 pound black male wanting to convey to me to leave given that they're not gonna choose my return I advised him to stage away and obtain away from my encounter. I reached out to company Home Depot they apologized and unveiled my ID so I can make returns I also filed a formal complaint about The shop supervisor along with the customer service rep Once i walked again in The shop to generate the return all over again just after speaking with corporate Home Depot the manager instructed me he wasn't taking my return and I need to go away now
I are already a faithful purchaser of Home Depot for quite some time and I will carry on to become a customer as a result of their astounding assistance.
Home proprietors are actually advised they have to return appliances due to the fact Home Depot could not install them. Other suppliers haven't any concern setting up any other appliances , just Home Depot. Do on your own a favor and go to Lowes
I precisely compensated for shipping to make certain I am on course and now I'm out $seventy nine.00 for supply that was not completed. I wish to be refunded the shipping price. Let me know!!!
Day Team Merchandising Execution Associates (MEAs)invest somewhere around 80% in their time conducting general bay assistance or servicing, making certain that the items are stocked and appropriately merchandised to provide The client the best possible procuring practical experience.
I waited quite a long time And at last a person arrived to help. He did not seem to have Considerably curiosity in trying to solution my concerns. I guess There's a difference between a get taker and sales person who is knowledgeable and psyched to sell a buyer. I believe It will be a good idea to normally have a person within sight to help. Ready quite a while will not be pleasant when you want to make a invest in. I felt exhausted and chose to forget buying a doorway for now.
He didnt even question if i needed support, he properly did it all on your own. He was very polite and desire me a great night. Customer support such as this warrants a fantastic review and to be aknowledge. I own a business and i understand how critical customer sattisfaction indicates to a company. To The shop administrators: Keep treating your employees well and they will go on to reciprocate by doing this and adore their job. Thank you.
two on the net reps explained to me to wait since they were having a lunch crack and never get back to me in time. A different just one within the stores known as me, put me on keep and hung up on me and never called
(443) 572-0077 I would like to thank the team and management of Home Depot for being so handy and kind. I wish to provide a Specific due to Kim Collyer, Functions Manager, for heading higher than and over and above to help me resolve An important difficulty.
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2 on the internet reps explained to me to wait simply because they were being having a lunch crack and never get again to me in time. An additional 1 from your shops known as me, put me on keep and hung up on me and hardly ever identified as
End next Andrew G. 11/17/2017 Getting a Repeated shopper at this look at more info location, I don't want to mention that each one my ordeals have already been terrible. The store is always neat, clear and many of the workers are extremely beneficial. Through my past go to, I visited with my handicap father who needs the usage of an electric scooter/cart to move throughout the retail outlet. Another time we have frequented, we have checked out in the customer service desk due to the fact the electric scooter cart must be returned via the entrance entrance which is inconvenient to return to its right locale when utilizing the checkouts that call for use on the much exit doors. By leaving The shop with the electrical cart, he need to generate into the car parking zone and return into the entrance. Again, this hasn't been a challenge before, as We've got always made use of the customer service desk when Now we have compact amounts of products to invest in. Through this check out when we approached the customer care counter we had been approached by an staff with the name of Claudia. She requested what was going on and why we ended up putting objects around the counter, my father explained to her he want to check out. She quickly pointed with the registers and mentioned that we were not anyone Exclusive and that we could have a look at for the far registers and walked away. A further employee with the title of Stacee was on the mobile phone and questioned what we needed in a very impolite tone, inside ear shot of us, and explained that she would not help us either due to the fact she was by using a client to the phone.